We are dedicated to create and implement contact center solutions, with the sole purpose of providing an exact amount of first-class technology, highly trained personnel and a significant degree of experience to provide our customers with the best service.
Provide contact center services following world class quality standards, always ensuring customer satisfaction in each of our interactions.
Be the most viable option for any national and international company that wants to outsource its Contact Center service, providing them with the exact amount of technology, highly trained personnel and competitive prices.
Loyalty, Responsibility, Commitment, Quality and Integrity.
Áreas of Experience
Credit Card SalesSales methods innovation to achieve a better approach with the clients and to increase the closing of the sale.
Technical SupportCustomers Technical Assistance solving their problems through the company specifications. We give from basic to specialized consulting using management processes based on ITIL.
Third Carty ConsultancyAnswer emails and chats solving any doubts.
Customer Service and InvoicingCustomer service surpassing the standards of the quality, efficiency and goals achievement.
BillingCollection and follow-up of delinquent customers and extrajudicial collection.
Lead GenerationMake phone calls to create business opportunities.
- Highly selected agents with sales and customer service experience.
- Proactivity and reactivity to meet specific goals.
- Innovative systems to measure the quality of calls and metrics of operation.
- A predictive and progressive call system as well as CRM's.
- Growth infrastructure with a training capacity of 25 to 30 executives at the same time.
- Systems and equipment at the forefront.
Contact us by filling out the form or if you prefer, you can call us at the phone we leave at your disposal.
Padre Mier #561, Col. Centro,
C.P. 64000, Monterrey, Nuevo León..
+52 (81) 8344 0003